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Much of the pressure for law firms to take alternative billing approaches comes from the firms’ clients in Corporate America. Corporate culture is focused on organizational performance and values, while law firm culture is primarily individualistic and focused on personal performance. Correspondingly, corporate discretionary spending is set by budgets and strategic plans, while law firm discretionary spending often reflects individual partner decisions.

Such distinctions mean that priorities between corporate clients and lawyers have in the past diverged on controlling costs. Here is advice on how to bridge that gap.