Browse Archives | Subscribe | Home

LawBiz® TIPS – Week of June 5, 2018

www.lawbiz.com

Communication: Crucial for You Business's Bottom Line

We all know that we live in a more treacherous world than we did previously. This means that disasters might happen that could affect the bottom line of your business. Such disasters include violent crime (e.g., workplace assault, hostage situation, bomb detonation, robbery) and cybercrime (e.g., hacking, employee sabotage, identity theft / phishing attacks). And when such disasters strike, communication is critical.

Gather all possible information on potential communication points (and keep it updated). These are the major items to assemble:

  • Firm personnel directory information. Include everyone's cell phone and pager numbers, office and home phone numbers, vacation home numbers, and office and home e-mail addresses, with alternate emergency contacts whenever possible.
  • Personnel tracking procedure. Establish some method to track the whereabouts of firm personnel during normal business hours.
  • Pocket/wallet card information. Prepare laminated, wallet-sized cards with emergency instructions for contacts, including contact information.
  • Telephone tree. Set up an internal communications network in which firm members have preassigned responsibilities to contact each other and establish their condition and whereabouts.
  • Client list. Maintain an off-site list of current clients, matters, and contact information. Assign several people to contact clients to tell them what is happening.
  • Building information. Prepare a list of names and contact information for critical building personnel. Provide these people with the same information for key people on your emergency team.
  • Court/docketing information. Ensure that you have court telephone numbers and a current docket calendar available at an off-site location. Establish a referral contact with another firm that can handle such practice matters as requesting a continuance or rescheduling a deposition as needed.
  • Vendor list. Have hard copy and electronic lists of service provider contacts who can help reestablish your practice.
  • External help sources. This should include both local emergency personnel and contact numbers for national organizations such as the American Red Cross and FEMA.


 

IN THIS ISSUE:

Communication: Crucial for You Business's Bottom Line

Check out this month's special!

LawBiz® Registry: Buy or Sell Your Practice

NEW SERVICE:
Ed Poll on YouTube

Buy or Sell Your Practice 

Twitter Facebook Linked In YouTube
New Life After Law Coaching Program

 

CLIENTS SAY:

"Ed Poll created and presented your three-day workshop "Starting, Operating, Growing and Profiting from the Practice of Law" for our Law School, the Continuing Legal Education Committee and the Washington Law School Foundation. Ed's professional management skills and presentation talents provided our alumni and students with an outstanding program. The evaluations, both oral and written, were excellent and demonstrated that his audience agreed. One evaluator was particularly appreciative of the thought-provoking and interesting new concepts. Another said, "I have a much better understanding of what I'm to do -- I'm energized. Thank you!" Ed had a major impact on the future of our attendees; this is a unique quality and we are most appreciative of his efforts to create such an interesting and informative program. I enjoyed working with him and look forward to doing so again."

MG
John F. Rapp
Director, CLE
University of Washington


"Ed Poll's efforts resulted in the success of our Mid Year CLE Program event. During the planning stages of this Mid Year Program, the Section's leadership indicated that if 75 lawyers attended the program, it would be considered a success. With our program attendance at over 100 attendees, the leadership clearly is very pleased with our efforts and want to continue bringing programs to the solo and small firm practitioner. We look forward to this challenge of making the Mid Year Program a regular event."

RJM
Lee S. Kolczun, Chair
Sole Practitioners and Small Firms Committee
American Bar Association

spacer

Ed Poll, LawBiz® Management

lawbiz.com   |   lawbizblog.com   |   lawbizregistry.com   |   lifeafterlawbiz.com   |   lawbizstore.com

800-837-5880

©2018 LawBiz® Management. All rights reserved.

This LawBiz Tips E-Zine is categorized for the following audience(s):

This LawBiz Tips E-Zine is listed under the following categories: