| Preface | vii |
| Acknowledgements | ix |
| PART I: Planning for Success | |
| The Case for Planning | 3 |
| Preparing the Law Firm Business Plan | 7 |
| Success: The Top Eight Requirements | 13 |
| PART II: Client Relations | |
| Tips for Improving Your Client Relations | 19 |
| What Makes a Better Lawyer? | 25 |
| Bass Are Where You Find Them: Fishing for Clients at Trade Shows | 29 |
| Are You Leaving Your Clients on the Sidelines? | 33 |
| Client Selection: Help for Avoiding Malpractice Claims and More! | 36 |
| Communicate with Status Reports | 40 |
| What Clients Hate! | 44 |
| PART III: Financial Management | |
| Show Me the Money! No Collection No Compensation | 51 |
| Accounting for Attorneys: Understanding the Importance of Numbers | 55 |
| Deposit That Check! | 59 |
| Keeping the Record Straight on Trust Accounts | 64 |
| Bankers & Lawyers: The Odd Couple | 69 |
| Avoiding the Murky Waters of Unethical Billing | 76 |
| The Pros & Cons of Fixed Fees | 79 |
| Tax Planning: Sooner Than Later | 82 |
| How to Break Through the Time & Income Ceiling | 87 |
| The Open Book Revolution | 91 |
| Reducing Overhead: Let Me Count the Ways | 95 |
| 33 Tips to Help Lawyers Keep Their Pockets Full | 100 |
| PART IV: Law Office Technology | |
| Solving the Technology Dilemma | 111 |
| Using WordPerfect for Billing | 115 |
| Ethics & Technology | 117 |
| PART V: Office & Management Issues | |
| Debunking the Myths of Office Organization | 125 |
| Who Can’t Afford an Executive Director? | 129 |
| Using Compensation to Stimulate Team Lawyering | 133 |
| Is Equipment Leasing Right for You? | 137 |
| What’s It Worth? Opportunities for Buying & Selling Law Practices | 142 |
| MCLE & The Small Firm | 149 |
| Partnerships: A Perilous Path? | 153 |
| Planning for Disaster | 158 |
| 10 Most Frequently Asked Questions of a Law Firm Mgt. Consultant | 163 |
| About the Author | 169 |
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